Policies

Terms and conditions

All sales are final. Exchanges are only available in the case of management errors. Orders must be paid for before work commences. All mockups require approval, which you will be notified via text.  Orders below $200.00 must be paid in full, while orders above $201.00 require a non-refundable 50% deposit, with the balance due upon order completion. Approval from Stacey Michelle is required for such orders.

Rush Rates: Orders needed within three days of the due date incur an additional 20% fee. An administrative fee of 2.9% is applied to each invoice, which is waived for cash payments. Cash App is no longer accepted; only Zelle at 203-600-9893 is used for external electronic payments.

Services are non-refundable but may be rescheduled if the date is available.

Shipping: Extended transit times may occur during the holiday season. DDBYSM is not liable for any lost, stolen, or damaged packages by the carrier. Our shipping rates are based on the Fed-Ex and customer will be supplied a tracking number.